Shipping policy

Processing Time:

Orders are processed within 1-3 business days after payment confirmation. During high-demand periods or sales, processing times may take slightly longer.

Shipping Time:

• Local Orders: Delivery takes 3-5 business days after processing.

• Hair orders : Delivery takes up to 7 business days, depending on your location.

Shipping Rates:

• Free shipping may apply on qualifying orders (check our homepage or promotions).

Tracking Your Order:

Once your order is shipped, a tracking number will be emailed to you so you can follow your package every step of the way.

Check your emails regularly (check your spam/junk mails as well) to ensure you don’t miss your order tracking number which could subsequently lead to missing your package delivery.

Delays:

While we aim to deliver your order on time, please note that unforeseen delays (weather, customs, or courier issues) may occur. We will communicate any major delays and assist you throughout the process.

Incorrect Address:

Please double-check your shipping information before placing your order. We are not responsible for orders delivered to the wrong address due to incorrect information provided by the customer.

Questions?

For any shipping inquiries, feel free to contact our customer service team—we’re always happy to help!